-
Fairina Cheng
What happens if my order is delayed at customs?
From time to time, international packages may be held up at customs which can affect delivery timeframes. If this happens,…
-
Fairina Cheng
Do you offer gift wrapping?
We most certainly do! We’d be happy to include free gift wrapping and a handwritten card with your delivery. All…
-
Fairina Cheng
How is your jewellery packaged?
All orders above $100 are packaged in a branded Fairina Cheng jewellery box, while orders under $100 are packaged in…
-
Fairina Cheng
Is my order trackable?
All orders above $100 in value are sent via a trackable shipping method through Australia Post or DHL eCommerce. A…
-
Fairina Cheng
Do you ship outside of Australia?
Yes we do! All international deliveries are sent via Australia Post or DHL eCommerce, which means your order can be…