Can I return or exchange a custom order?

Can I return or exchange a custom order?
December 12, 2015 Fairina Cheng

Many of our custom orders are created through extensive consultation and take a lot more time and effort than standard production pieces. As they’re made specifically to the requirements of the customer, we are unable to accept returns or exchanges. However we’re highly committed to ensuring that each piece that leaves the studio is produced to a high standard and meets or exceeds expectations.